Job Title/Position: Family Support Volunteer
Reports to: Melissa Justice, Volunteer Coordinator
JOB DESCRIPTION SUMMARY
The Family Support Volunteer provides companionship and support services according to his/her experience and training while in compliance with organizational policies and the patients plan of care.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
- Serves as an integral member of the interdisciplinary group amid various settings: home care; respite; inpatient; bereavement and/or administrative office duties.
- Participates in general orientation.
- Serves as a substitute family/caregiver in the home performing activities that the volunteer has been prepared for and has agreed to perform. The volunteer may do homemaker chores, run errands, and provide respite care.
- Serves the patient and family/caregiver under the guidance of Volunteer Coordinator and Case Manager or as part of the administrative team.
- Documents as educated and instructed while maintaining confidentiality.
- Meets all health requirements set by Hospice of Amador and Calaveras.
- Provides availability on a regular basis and/or keeping informed with the patient and family/caregiver needs.
- Participates in monthly volunteer meetings and educational in-services.
- Maintains open communication and reports regularly to the Volunteer Coordinator.
- Assignment of other duties (as needed) directed by the Volunteer Coordinator.
- Participates in quality assessment performance improvement teams and activities.
- Participates in interdisciplinary groups meetings, as appropriate.
- Participates in yearly performance evaluations and improves certain areas as needed.
POSITION QUALIFICATIONS
- Ability to work within the interdisciplinary group
- Clear criminal background checks
- Ability to provide proof of a current California Driver’s License and proof of auto insurance
- Ability to provide information on history of immunizations
- Successful completion of volunteer training and orientation
- Supportive of Hospice concept, comfortable and willing to serve others in a volunteer capacity
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