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Job Title/Position: Family Support Volunteer

Reports to: Melissa Justice, Volunteer Coordinator


The Family Support Volunteer provides companionship and support services according to his/her experience and training while in compliance with organizational policies and the patients plan of care.


  1. Serves as an integral member of the interdisciplinary group amid various settings: home care; respite; inpatient; bereavement and/or administrative office duties.
  2. Participates in general orientation.
  3. Serves as a substitute family/caregiver in the home performing activities that the volunteer has been prepared for and has agreed to perform. The volunteer may do homemaker chores, run errands, and provide respite care.
  4. Serves the patient and family/caregiver under the guidance of Volunteer Coordinator and Case Manager or as part of the administrative team.
  5. Documents as educated and instructed while maintaining confidentiality.
  6. Meets all health requirements set by Hospice of Amador and Calaveras.
  7. Provides availability on a regular basis and/or keeping informed with the patient and family/caregiver needs.
  8. Participates in monthly volunteer meetings and educational in-services.
  9. Maintains open communication and reports regularly to the Volunteer Coordinator.
  10. Assignment of other duties (as needed) directed by the Volunteer Coordinator.
  11. Participates in quality assessment performance improvement teams and activities.
  12. Participates in interdisciplinary groups meetings, as appropriate.
  13. Participates in yearly performance evaluations and improves certain areas as needed.


  1. Ability to work within the interdisciplinary group
  2. Clear criminal background checks
  3. Ability to provide proof of a current California Driver’s License and proof of auto insurance
  4. Ability to provide information on history of immunizations
  5. Successful completion of volunteer training and orientation
  6. Supportive of Hospice concept, comfortable and willing to serve others in a volunteer capacity